What is KYC and Why Is It Required?
At Roxom, we take security and compliance seriously. As part of our commitment to providing a safe and trustworthy platform, we require all users to complete KYC (Know Your Customer) verification.
What is KYC?
KYC stands for Know Your Customer. It's a process that financial institutions and trading platforms use to verify the identity of their users. This typically involves collecting personal information, such as your name, date of birth, address, and a valid identification document (like a passport or national ID).
Why do we need KYC at Roxom?
Completing KYC helps us:
✅ Prevent fraud and identity theft
✅ Comply with global financial regulations, including anti-money laundering (AML) and counter-terrorism financing (CTF) laws
✅ Ensure the security of our platform and protect the integrity of our trading environment
✅ Enable features like withdrawals and ensure you can receive rewards from trading competitions
Is my information safe?
Absolutely! We take your privacy seriously. Your data is securely encrypted and handled in compliance with international data protection standards.
When do I need to complete KYC?
You'll be asked to complete KYC during key actions such as:
Registering for trading competitions (to claim rewards)
Preparing your account for live trading
Accessing certain features or services that require identity verification
If you have more questions, feel free to ask Roxy, our support chatbot, or email us at [email protected] — we're here to help! 😊