Withdrawing BTC from Roxom is a simple and secure process. In this article, we'll guide you step-by-step through the withdrawal flow and help you understand the requirements to get started.
✅ Before you start
To make a withdrawal, your account must meet these requirements:
You’ve completed your Account Verification.
You’ve set up a strong security method:
Either Passkey or
Authenticator App (OTP)
If you haven’t configured one yet, go to Settings > Set Up Security.
💸 How to withdraw BTC
You can initiate a withdrawal in two ways:
From the Assets menu, click Withdraw.
From your Funding Account, click the Withdraw button.
Once in the withdrawal screen, follow these steps:
1. Select Coin
BTC is preselected — no need to change anything.
2. Enter withdrawal address
Paste the recipient’s BTC address. It must start with bc1, 1, or 3.
If the address is invalid or incomplete, an error will appear.
3. Check the network
At this stage, the network will be automatically set to BTC Bitcoin — it’s the only supported option for withdrawals at the moment.
⚠️ Important: Roxom does not support withdrawals via Lightning, BEP-20, ERC-20, or any other network. Make sure the destination wallet accepts Bitcoin on the native Bitcoin network.
You'll see an estimated arrival time below the selected network.
This is a reference only and reflects the time it typically takes for the transaction to be broadcast to the Bitcoin network — not the time it will be credited on the receiving side.
Keep in mind that the destination wallet or exchange may require a specific number of blockchain confirmations before making the BTC available.
This varies by platform, and it can affect how soon the recipient sees the funds.
4. Enter withdrawal amount
In this step, you’ll need to enter how much BTC you want to withdraw.
You'll see your Available Balance clearly displayed at the top of the section. This shows how much BTC you currently have available in your Funding Account.
💡 Reminder: You can only withdraw from your Funding Account.
If your BTC is in your Unified Trading Account, you’ll need to transfer it first using the Transfer button.
The minimum withdrawal amount is
0.0003 BTC, which covers the fixed withdrawal fee.The fee is always
0.0003 BTC, which includes both Roxom's service fee and the network fee.The total (incl. fee) shows the full amount that will be deducted from your balance.
5. Confirm withdrawal
Click Withdraw to review the summary:
Destination address
Network
Amount
Fee
Total
Click Confirm Withdrawal to proceed.
🔐 Security verification
To complete the withdrawal, you’ll need to go through a security check.
The steps depend on the method you have set up:
If you use Passkey → you’ll be prompted to verify your identity using your device’s authentication method (e.g. fingerprint, face recognition, or device PIN).
If you use an Authenticator App → you’ll enter the 6-digit code generated by your app and then confirm with a code sent to your email.
✅ What’s next?
Once your security check is completed, your withdrawal will be processed.
You’ll receive an email notification once it’s on the blockchain.