To keep your account secure, Roxom applies a daily withdrawal limit for Bitcoin (BTC). This article explains how it works, when it resets, and how to request a temporary increase if needed.
💰 Daily withdrawal limit
Roxom applies a daily withdrawal limit to help protect your account and comply with international regulations.
For individual users, the limit is 5 BTC per day.
For institutional accounts, the limit is 20 BTC per day.
This applies to all withdrawals made from your Funding Account to an external wallet.
📊 How to read your withdrawal limit
When you open the Withdraw Crypto screen, you’ll see a panel labeled Daily Withdrawal Limit on the right.
This shows:
Your remaining limit for the current day
Your total daily limit
A progress bar that changes color based on how much you've used
Here’s how to interpret it:
Color | Usage | Status |
🟩 Green | 100% – 67% | Plenty of limit remaining |
🟨 Yellow | 66% – 34% | You’ve used a significant portion |
🟥 Red | 33% – 0% | Limit nearly or fully used |
🧾 Can I increase my withdrawal limit?
Yes — you can request a temporary increase, but only if your BTC balance exceeds your current daily limit.
If you have a personal account and hold 5 BTC or more, you’ll be able to request a temporary increase.
If you have an institutional account and hold 20 BTC or more, you’ll also be eligible to request a higher limit.
🤖 How the request process works
Clicking the button opens a modal. If your balance is eligible, you'll see the option to Chat with Roxy, our AI agent.
Roxy will:
Ask you to confirm your request.
Ask for supporting information (such as proof of funds or income).
Create a support ticket so our team can review and increase your limit as soon as possible.
⚠️ If your BTC balance is below your current daily limit (5 BTC or 20 BTC depending on your account type), the option to proceed will be disabled.