After you request a BTC withdrawal, you can follow its progress directly from your Funding Account. This article explains where to see the status, what each state means, and how to track your transaction on the blockchain if available.
📍 Where to check the status
Once you've submitted a withdrawal, you can track its progress right from the Withdraw Crypto screen.
Go to Assets → click Withdraw
At the bottom of the screen, you’ll see the Recent Withdrawals section
Each withdrawal entry includes:
Coin and date
Amount, fee, and total
Destination address
Transaction ID (TxID), if available
Status of the transaction
🔄 What each status means
Status | What it means |
Pending | The withdrawal is being processed internally and hasn't yet reached the blockchain. It may be waiting for batching, validation, or confirmation from Fireblocks. |
Completed | Your withdrawal was successfully processed and sent to the blockchain. You’ll see a TxID you can click to track the transaction. |
Failed | The withdrawal could not be processed due to an internal error (e.g., balance, limits, system issues). No transaction was created. |
Rejected | Your withdrawal was blocked due to high-risk activity detected by Roxom's KYT system (e.g., interacting with flagged addresses). No transaction was created. You will be contacted via email to resolve the case. |
Rollback | The transaction was prepared but ultimately not executed. This may happen if a problem occurred after it was batched but before confirmation. Funds remain in your account. |
🔗 How to check your transaction on the blockchain
If the status is Completed, you’ll see a clickable TxID next to the withdrawal.
Clicking it will open a blockchain explorer (like mempool.space) where you can view confirmations, timestamps, and the recipient address.
If there’s no TxID, the transaction didn’t reach the blockchain — this is typical for statuses like Pending, Rejected, or Failed.